Title:
The influence of technology‐mediated and in‐person communication on student satisfaction: The moderating role of national culture
Author:
Maja Šerić
Published:
European Journal of Education, 7 January 2020
https://onlinelibrary.wiley.com/doi/10.1111/ejed.12375
From the abstract:
"This article analyses the effects of technology‐mediated (i.e., social media) and in‐person communication (i.e., non‐verbal cues) on student satisfaction in a higher education context. Data were collected among 221 college students from the University of Valencia (UVEG) in Spain and analysed from the perspective of the respondents' national culture."